Incedo

Business Process Services

Focus on your core business with our business process services – data operations for enhanced data quality, industry expertise in select verticals, integrated technology and business process solutions.

 
 
  • representative work

    Data Governance and Stewardship for Sunshine Act Compliance

    Our client needed to capture accurate spend data as per Sunshine Act Compliance and submit aggregate spend reports within defined timeline. Our solution included deployment of a knowledge bank, setup of a maker checker process to handle high volume, critical data.

  • representative work

    Improved Lead Quality for Property e-Commerce Portal

    We helped build a better customer engagement model by conducting targeted focus groups, mapping the customer’s needs, enhancing the quality of outbound chats to better meet user expectations and ensuring timely resolution and feedback from email complaints in order to improve overall customer experience and satisfaction levels.

  • representative work

    Technical Support for Global Telecom Company

    Our delivery model leverages a blend of onsite and offshore resources to provide 24x7 end-to-end support to our client’s end customers. We have successfully implemented an organization wide roll-out of a multi-channel helpdesk and online ticketing tool to service customer requests.

Get in touch to learn more and see how we can help you.

Pamela Sharma Senior Vice President
  • Incedo
  • Incedo
  • Incedo
  • Incedo

Our Expertise

  • Life Science
    Data and analytics services for commercial operations
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  • Data Management
    Solutions for consistency in use and maintenance of data
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  • Financial Services
    Diversified technology experience in the services domain
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  • IT Infrastructure Services
    Scalable, secure, cost effective solutions
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Our Passion for Innovation

is What Drives Us

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